Assistant Manager APPLY NOW

JOB DESCRIPTION

Minimum Requirements 

• Be at least 18 years of age
• Available to work various shifts
• Excellent customer service skills
• Energetic & enthusiastic & respectful personality
• Must be able to lift or carry objects weighing 0-35 pounds during scheduled shift.
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
• In addition to the essential job duties stated above, the ability to handle job stress and interact effectively with others, including guests and co-workers, are essential functions of the job. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises.

MOST DETAILS:

• Open to working as an operator.
• Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
• Keeps immediate team promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
• Reviews the cleanliness and organization of the Front Desk and Playfield.
• Checks for restocking of necessary supplies.
• Brings all areas up to standard.
• Discusses problem areas with team when necessary.
• Conducts merchandise inventory during and after shift, if applicable.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
• Notifies team of any Guest that is perceived to be unhappy.
• Assists other Team Members as needed or as business dictates
• Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
• Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
• Makes timely and accurate calculations of bill transactions.
• Greets and assists Guests efficiently and with a smile while processing transactions.
• Is responsible for the reconciliation of any monies.
• Sells merchandise from the Front Desk, if applicable.
• Must be friendly and able to smile frequently.
• Minimum of 3 months managerial experience needed.
• Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
• Must demonstrate ability to read and communicate in English.
• Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
• Must be open to training on responding to dis‐satisfied Guests and calling issues to Manager's attention.

Hourly starting at $14 - $23 per hour dependent on experience.

Open to full time and part time schedules.